Skip to content

Limited deal10% Off for all First Time Joiners Book Now

Find a trek

Cancellation policy

Plans change. This policy explains what you get back if you cancel a trek booked with Wifi to Wild, and what happens if we or the weather change the plan. Please write to us as early as you can.

If you cancel

Refunds are worked out from the number of days between the day you tell us in writing and the first day of the trek, on the amount you have paid.

  • 45 days or more before departure: full refund, less a small processing fee for the payment.
  • 30 to 44 days before departure: 75% refund.
  • 15 to 29 days before departure: 50% refund.
  • 7 to 14 days before departure: 25% refund.
  • Less than 7 days before departure, or no-show: no refund.

Permits, transport and crew are booked ahead of each batch, which is why the refund falls as departure nears.

Moving to another date or trek

If you cannot travel on your dates, you may transfer your booking once to another batch or trek, subject to availability, if you ask at least 15 days before departure. Any difference in price is paid or refunded. Transfers are not available after that.

Sending someone in your place

You may hand your place to another person who meets the fitness and health requirements, if you tell us at least 7 days before departure.

If we cancel or change the trek

  • If we cancel a batch, you may move to another batch or receive a full refund of what you paid us.
  • If weather, landslides, snow, government orders or other events outside our control stop a trek before it starts, we will offer a new date, or a refund after deducting costs we have already paid and cannot recover.
  • If conditions force a change of route or an early descent once the trek is under way, the trek leader decides. Safety comes first, and unused days are not refunded.

Leaving a trek early

No refund is due if you leave a trek part-way, or are asked to descend for health or safety reasons.

How to cancel

Write to info@wifitowild.com or message us on WhatsApp at +91 98412 74429 with your name and the trek and batch you booked. The date we receive your message is the cancellation date. Refunds are sent to the original payment method within 10 working days.

This policy is read together with our Terms & conditions.